Many thanks to everyone who attended Wednesday's Merit Event – Introduction to CRM (Customer Relationship Management) seminar and networking event.

Our thanks also to Roy Casella from Designated Associates and Gordon Stoddart of Innergy for both an interesting and informative presentation.

Many thanks also to Alison Sylvester and Paul Kirkbright of the Atelier, Burton Manor for providing such a grand venue for the day and also Cathy Breen of CrISP for her assistance and support in organising and sponsoring the event.

The day was well attended with over 50 delegates present from across the business community in Merseyside and Cheshire, from small businesses to corporate and public sector organisations enabling excellent networking opportunities.

Many who attended expressed an interest in obtaining the slides from the day. These can be viewed or downloaded at www.merit.org.uk/CRMSlides

There was also keen interest in the Harnessing Digital Technologies project which Merit are delivering in partnership with LCCI and the ESF. Further details can be found at http://www.hdtp.co.uk

For further details of this project, or indeed any other queries you may have, please contact Merit on 08700 663 994 or visit www.merit.org.uk

Kind regards

The Merit Team